All of the Following Are Elements of a Hotel's Servicescape

question 54

Multiple Choice

All of the following are elements of a hotel's servicescape EXCEPT:

• A) Business center for checking e-mail and sending faxes
• B) Lobby
• C) Convention facilities
• D) Swimming pool
• E) Housekeeping staff

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Definitions:

Physiological Mechanism

The processes and functions of an organism or its parts that contribute to the physical and chemical phenomena associated with life.

Color Blindness

A vision impairment where an individual has difficulty distinguishing between certain colors, typically red and green or blue and yellow.

Distinguish

The ability or action of recognizing the difference between two or more things or individuals.

Wavelength

The distance between successive crests of a wave, typically used in the context of electromagnetic waves or sound waves.