The _____ Customer-Defined Standards Are Opinion-Based Measures and Cannot Be

question 33

Multiple Choice

The _____ customer-defined standards are opinion-based measures and cannot be directly observed.

• A) Responsive
• B) Intangible
• C) Informal
• D) Measurable
• E) Soft

---

Definitions:

Federal Bureaus

Federal Bureaus are specialized agencies within the United States government that focus on specific areas such as investigation, management of natural resources, or public health.

Executive Order

Instructions from the President of the United States that control the federal government's activities and are equivalent to law.

Article II

A section of the United States Constitution that establishes the executive branch of the Federal government, outlining the powers and responsibilities of the President.

Civil Servants

Employees of the government who are hired to implement the laws and policies decided by elected officials, not including military personnel.