The Final Step in the Process for Developing Customer-Defined Standards

question 23

Multiple Choice

The final step in the process for developing customer-defined standards is to:

• A) Provide feedback about performance to employees
• B) Periodically update target levels and measures
• C) Track measures against standards
• D) Provide feedback about performance to customers
• E) Establish measures and target levels

---

Definitions:

Extraverted

Characteristic of an individual who is outgoing, sociable, and thrives in social situations.

Primary Motivation

Fundamental drives or desires that underlie human behavior, such as survival, pleasure, or social acceptance.

Personal Growth

The process of improving oneself through activities that enhance both the awareness and identity.

Theoretically Diverse

Pertaining to or involving a variety of theories, methods, or ideas in a particular field of study or practice, recognizing the value of different perspectives.