Imagine You Are the Manager of an Electrical Contracting Company

question 56

Essay

Imagine you are the manager of an electrical contracting company that does repair work,remodeling and new construction for homeowners.You understand that you need to set customer-defined standards in order to close the gap between customer expectations and what your company is now delivering.List and define the two major types of customer-defined standards and give three examples of each.

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Definitions:

Omitted Variables

Factors not included in a model that could influence its outcome or the relationship between variables studied.

Reverse Causality

The error committed when the true direction of causality between two variables is reversed, and the independent variable and the dependent variable are incorrectly identified.

Features of Construction

Characteristics or aspects that pertain to the method and process of constructing buildings or infrastructure.

Bar Graph

A chart or graphical representation of data, typically used to compare amounts or values across different categories, using bars of different lengths.