Which of the Following Is NOT an Example of an Effective

question 17

Multiple Choice

Which of the following is NOT an example of an effective formal service goal?

• A) Deliver products quickly
• B) Call the customer back within 2 hours
• C) Replace lost credit cards within 48 hours 98 percent of the time
• D) Answer phones within 3 rings
• E) Connect new cable service on the date promised

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Definitions:

User-Defined Fields

Custom fields that users can create in software applications or databases to store specific information according to their needs.

Repeat Button

A user interface control that allows a user to perform an action, like playing a media file, multiple times by pressing it.

Text Box

An input field provided by software applications where users can type or enter text, often customizable and inserted into various document types.

Italic Formatting

A text style where the letters slant to the right, used for emphasis or to differentiate text like book titles or foreign words from the rest of the text.