On the Service Blueprint,the Line of Visibility Separates All Contact

question 5

True/False

On the service blueprint,the line of visibility separates all contact employee actions that are visible to the customer from those that are not.

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Definitions:

Gender

The range of characteristics pertaining to, and differentiating between, masculinity and femininity, including social roles, behaviors, and identities.

Indian Population

Refers to the demographic population of indigenous peoples of the Americas or the population of India, dependent on context.

Hispaniola

An island in the Caribbean Sea, divided into the sovereign states of Haiti and the Dominican Republic.

European Diseases

Infectious diseases brought to the Americas by European explorers and colonists that had devastating impacts on indigenous populations due to lack of prior exposure and immunity.