Which of the Following Is NOT a Reason Why a Service

question 8

Multiple Choice

Which of the following is NOT a reason why a service firm may avoid a customer relationship with a particular customer?

• A) Customer is in the wrong segment
• B) Customer is not divisible
• C) Customer is not always right
• D) Customer is not profitable in the long run
• E) Customer is difficult

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Definitions:

Monocular Cues

Visual information that allows for perception of depth and distance using one eye.

Depth Perception

The visual ability to perceive the world in three dimensions and judge the distance of an object.

Binocular Depth Cue

Visual information taken in by two eyes that enable us to perceive depth and distance.

Monocular

Monocular vision refers to the ability to see with only one eye, often implicating the depth perception and spatial awareness that relies on cues achievable by one eye.