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Because Virginia's brother died while he was cashing a check at the local bank,Virginia has always hated any type of banking.When it became necessary for her to go to the bank to empty her brother's safe deposit box,she complained the whole time about the inept service,the too-cold air conditioning and the poor parking.Virginia's customer satisfaction was adversely influenced by:
Stage
Refers to a specific phase or period in a process, development, or series of events.
Storming
The phase in team development where conflict and competition are at its peak, often following the initial forming stage.
Unnecessary Use
Utilization of resources, items, or services in situations where they are not needed, leading to waste or inefficiency.
Creates Boredom
The process of inducing a state of weariness or lack of interest through repetitive or unengaging activities.
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