The Growth of E-Tailing Has Led to the Identification of Four

question 7

Multiple Choice

The growth of e-tailing has led to the identification of four core dimensions that consumers use to evaluate Web sites. They are:

• A) Efficiency, fulfillment, reliability and privacy
• B) Responsiveness, reliability, assurance and empathy
• C) Context, content, community and connectivity
• D) Content, reliability, privacy and download speed
• E) Efficiency, effectiveness, maneuverability and attractiveness

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Definitions:

U.S. Constitution

The foundational document of the United States governing framework, establishing the national government, fundamental laws, and guaranteed basic rights for its citizens.

Statutory Law

Written laws passed by a legislative body at both the federal and state levels; also known as statute law.

Overturning Precedent

The act of a court setting aside a previous judicial decision, often leading to a change in case law.

Common Law

A body of unwritten laws based on legal precedents established by the courts, as opposed to statutory laws enacted by legislative bodies.