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Attributions Influence Perceptions of Satisfaction with Services

question 60

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Attributions influence perceptions of satisfaction with services.


Definitions:

Social Stability

A state in which a society experiences consistent functioning, low levels of social unrest, and predictability in social relationships.

Charter Groups

The French and the English in Canada; Porter recognized the important role these groups played in Canadian history and contemporary social and political development.

Aboriginals

Indigenous people, particularly those who are the original inhabitants of Australia but can also refer to the first or earliest known inhabitants of other regions.

Québécois

Referring to the French-speaking inhabitants of Quebec, a province in Canada.

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