Parents Everywhere Are Very Busy and Often Cannot Spend Time

question 61

Multiple Choice

Parents everywhere are very busy and often cannot spend time with their children.In the Netherlands,children who want a bedtime story can call the telephone service and request to listen to one of twenty prerecorded fairy tales.The phone company charges $7 per story.Because of the prerecording of the stories,this bedtime service reduces the problems typically associated with the _____ characteristic of services.

• A) Versatility
• B) Heterogeneity
• C) Simultaneous production and consumption
• D) Perishability
• E) Intangibility

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Definitions:

Social Influence

An interaction process in which one person’s behavior causes another person to change an opinion or to perform an action that he or she would not otherwise do.

Influence

The capacity to have an effect on the character, development, or behavior of someone or something.

Effectiveness

The degree to which objectives are achieved and the extent to which targeted problems are solved, in various contexts including business, therapy, and medicine.

Threats

Expressions or actions that aim to cause harm or force compliance, often used as a means of control or coercion.