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B2B sellers rarely have long-term relationships with buyers.
Process Consultation
A form of organizational development advice focusing on improving group dynamics and operational processes.
Mediation
A form of conflict resolution where a neutral third party assists the disagreeing sides to reach a mutually acceptable agreement.
Effective Mediation
The process through which a neutral third party facilitates communication and negotiation between disputing parties to reach a mutually acceptable solution.
The Parties
The individuals, groups, or entities that are directly involved in a negotiation, conflict, or agreement.
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