During an Interview, an Employer

question 46

Multiple Choice

During an interview, an employer

• A) can evaluate the appearance, job knowledge, intelligence, and personality of the applicant.
• B) can judge an applicant without any further research.
• C) should do most of the talking.
• D) should find out whether a young woman plans to stay home with her children when they are born.

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Definitions:

Call Monitoring

A process used by businesses to observe or listen to calls made by staff to assess performance and ensure quality control.

Customer Retention

Strategies and actions taken by a company to keep its customers doing business with it over time, thus reducing customer defections or churn.

Comcast

An American telecommunications conglomerate that is one of the largest broadcasting and cable television companies in the world, offering services such as video, high-speed internet, and phone over its cable networks.

Moral Hazard

A situation in policy and economics where one party is more inclined to take risks because the negative consequences of those risks will be borne, at least in part, by others.