Examlex
The several components of franchise costs include all of the following except
Emotion Management
The process of controlling or manipulating one's own emotions or the emotions of others, often in a professional or workplace setting.
Arlie Hochschild
is a prominent sociologist known for her work on emotional labor, gender roles, and family dynamics in contemporary society.
Role Distancing
The process of separating oneself emotionally and mentally from a role that one is expected to play, often to avoid full identification with the role.
Status Cues
Visual or verbal indicators that help individuals to assess or determine others' social position or rank within a hierarchy or group.
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