Quality Control in Services Is

question 6

Multiple Choice

Quality control in services is:

• A)more difficult for standardized services delivered by low-skilled workers.
• B)performed exactly the same for small,medium,and large service providers.
• C)more difficult for customized services delivered by highly skilled workers.
• D)especially difficult if the service is a combination of tangible and intangible.
• E)most easily done on the buyer's premises after the service is delivered.

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Definitions:

Cotyledons

The primary leaves of a seedling, emerging from the embryo of a seed, important for the initial photosynthesis and nutrient absorption in many plants.

Eudicot

A major group of flowering plants that are characterized by having two seed leaves or cotyledons upon germination.

Integuments

Layers of protective tissues surrounding the ovules of plants, which develop into the seed coat upon fertilization.

Accessory Fruit

A fruit consisting primarily of tissue other than ovary tissue (e.g., apple, pear). Compare with aggregate, simple, and multiple fruits.