Leadership, Coaching, and Morale Building Are All Part of a Manager's

question 131

Multiple Choice

Leadership, coaching, and morale building are all part of a manager's ________ skills.

• A) technical
• B) theoretical
• C) empirical
• D) human relations

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Definitions:

Operant Conditioning

A method of learning that uses rewards and punishments for behavior, an idea proposed by B.F. Skinner that emphasizes the consequences of behavior for future actions.

Behaviors

Observable actions or responses of humans or animals to internal or external stimuli.

Seals

Aquatic marine mammals with a streamlined body, primarily living in cold seas and known for their thick fur or blubber.

Learned Associations

Connections made between two stimuli or between a behavior and a response, which are acquired through experience.