Examlex
Management consultant Peter Drucker has been critical of executive pay levels.
Strategy Map
A visual tool that illustrates a company’s strategic goals and the means to achieve them, highlighting cause-and-effect relationships.
Supply Chain Map
A graphical representation that details the steps involved in moving a product from supplier to customer, including all intermediary phases such as procurement, manufacturing, and distribution.
Internal Processes Perspective
A component of the Balanced Scorecard that emphasizes improving internal operations and processes to meet business goals and customer expectations.
Customer Returns
Goods returned to a seller by the purchaser due to defects, dissatisfaction, or other reasons.
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