If a Company Has a Higher Turnover Rate Than the Standard

question 58

Multiple Choice

If a company has a higher turnover rate than the standard turnover rate for its industry,the company should:

• A)assume that the industry figures are skewed
• B)examine what makes the company different and work to fix those weaknesses
• C)interview sales managers at other companies to figure out how they hire employees that stay longer
• D)increase starting salaries for salespeople to retain the ones they hire
• E)require new hires to sign a contract for at least two years

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Definitions:

Product Samples

Small quantities of a product given away for free to customers for the purpose of trial and evaluation.

Consumer Purchase Tests

Evaluations where consumers are asked to use and assess the value or utility of a product before it is widely marketed.

Misredemption

The act of consumers using coupons, vouchers, or offers in ways not intended by the issuer, leading to financial losses or unintended benefits.

Clearinghouse Costs

Expenses associated with the operation of a clearinghouse, which facilitates the exchange and settlement of financial or commodity transactions.