All of the Following Are Examples of Information That Would

question 50

Multiple Choice

All of the following are examples of information that would be entered into a CRM system to help create a prospecting list EXCEPT:

• A)salesperson commission payment records
• B)salesperson call history
• C)size of customer company
• D)customer payment record
• E)customer contact info

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Definitions:

Reactions

The responses or behaviors exhibited by individuals following specific stimuli or events.

Impression Management

The attempt by individuals to control or influence the perceptions others have of them.

Best Suit

The most appropriate or fitting option among a selection of choices.

Positive Politicking

The act of engaging in politics or influence strategies in a manner that is ethical and aims to achieve positive outcomes.