Different Goals for Different Products or Markets Help Salespeople To

question 22

Multiple Choice

Different goals for different products or markets help salespeople to:

• A)prioritize between selling and providing customer service
• B)create a mix of products that customers want and that customers don't want
• C)send their less profitable customers to salespeople junior to them
• D)choose the products they would like to sell and let different salespeople sell the others
• E)focus on the most profitable products or customers they service

Understand the limitations of democratic decision-making in resolving conflicts within organizations.

Grasp the concepts of low conformers and strategies to effectively work with them.

Understand the various conflict management styles and the contexts in which they are most effectively used.

Identify the steps necessary for analyzing conflicts effectively.

---

Definitions:

Sample

A portion of a broader demographic picked for the sake of conducting studies, observations, or questionnaires to collect data representative of the larger population.

Nonresponse Error

An error that occurs in survey research when some participants do not respond, potentially biasing the results.

Survey

A method for collecting information and data about a population by asking questions to a sample of that population to extrapolate insights or conclusions about the whole.

Cluster Samples

A sampling technique where the population is divided into groups (clusters) and a random sample of these clusters is selected to represent the whole population.