Implementation and Follow-Up After the Sale Is Made Is a Key

question 53

Multiple Choice

Implementation and follow-up after the sale is made is a key step in the sales process for all of the following reasons EXCEPT:

• A)to make sure that the customer's experience with the product is positive
• B)to provide training in proper use of the product
• C)to set the salesperson apart from competitors
• D)to charge a fee for follow-up to increase revenue
• E)to gain repeat business from current customers

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Definitions:

Colonel Cudjoe

A historical figure, often revered as a leader of the Maroons in Jamaica, who fought against British colonial rule in the 18th century.

Jamaica

An island nation in the Caribbean, known for its rich cultural heritage, particularly in music, cuisine, and its influence on the broader Caribbean and global communities.

Span Spanish Presence

The historical period when Spain explored, colonized, and held territories across the world, notably in the Americas, from the late 15th century onward.

Africans

Refers to the people native to Africa, the world's second-largest and second-most populous continent, with a rich diversity of cultures and languages.