The Small Firm Should Concentrate Its Training on Nonmanagerial Employees

question 36

True/False

The small firm should concentrate its training on nonmanagerial employees, recognizing that development of managers is beyond its range of expertise.

---

Definitions:

First Lady of Management

is an honorary title, often attributed to Lillian Gilbreth, recognizing her contributions to industrial management and ergonomics.

Self-awareness

Conscious knowledge of one's own character, feelings, motives, and desires.

Perception

The process by which individuals interpret and organize sensory information to produce a meaningful experience of the world.

Hawthorne Experiment

A series of studies conducted in the 1920s and 1930s that examined the effects of work environment changes on employee productivity, leading to insights on the importance of social factors and employee attention.