___ Refers to Tangible Items That the Contractor Is to Supply

question 1

Multiple Choice

___ refers to tangible items that the contractor is to supply.

• A) Deliverables
• B) Customer-supplied items
• C) Statement of work
• D) Baseline plan

---

Definitions:

Self-direction

The ability to set a course or take action independently, often related to personal or professional goal setting and achievement.

Theory Y

Theory Y is a management style that assumes employees are inherently motivated and enthusiastic about their work, promoting a participative decision-making process.

Zero Defects

A management philosophy aimed at eliminating defects in products or processes through continuous improvement and defect prevention measures.

Open System

A system that interacts with its environment by exchanging energy, materials, or information.