Service Quality Can Help Companies Attract More and Better Customers

question 1

True/False

Service quality can help companies attract more and better customers to the business through offensive marketing.

---

Definitions:

Strategies

Plans of action designed to achieve long-term or overall goals and objectives.

Competitors

Other businesses or individuals that offer similar products or services and vie for the same target market's attention and resources.

Extrapyramidal Effects

Severe side effects of the major tranquilizers.

Schizophrenia

A serious mental disorder characterized by distortions in thinking, perception, emotions, language, sense of self, and behavior.