Which of the Following Is NOT a Factor That Contributes

question 31

Multiple Choice

Which of the following is NOT a factor that contributes to service communication challenges?

• A) Servicescape omniscience
• B) Management of service promises
• C) Service intangibility
• D) Management of customer expectations
• E) Customer education

Understand the concept of simple interest.

Calculate simple interest for various time periods.

Determine the interest rate needed to achieve a specific amount of interest.

Identify the time required to reach a specific amount of interest earned.

---

Definitions:

Motion Sickness

A condition characterized by a feeling of nausea and, in some cases, dizziness, caused by movement during travel.

Vestibular Senses

The sensory system that contributes to balance and spatial orientation, located in the inner ear.

Body Position

the arrangement or posture of the physical body, often in relation to an activity or for health purposes.

Size Constancy

The perceptual phenomenon where the perceived size of an object remains constant despite changes in the distance or size of the image on the retina.