Customers Are Viewed as _____ When They Produce a Service

question 7

Multiple Choice

Customers are viewed as _____ when they produce a service for themselves.

• A) Customer mix managers
• B) Competitors
• C) Productive resources
• D) Contributors to quality and satisfaction
• E) Recruiters

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Definitions:

Conversion Cost

The combined cost of direct labor and manufacturing overheads incurred to convert raw materials into finished products.

Work In Process

Inventory that includes goods that are in the production process but not yet completed.

Direct Materials

The raw materials that are directly traceable to the production of specific goods or services.

Equivalent Units

A measure used in process costing to convert partially completed units into an equivalent number of fully completed units.