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Discover Card has an automated inquiry system that enables card members to obtain their current balance,available credit and payment information via telephone without speaking to an account representative.With its automated inquiry system,Discover Card is enhancing customer participation in the service process by:
Direct Evidence
Evidence that directly proves a fact, without needing inference or presumption.
Circumstantial Evidence
Evidence that relies on an inference to connect it to a conclusion of fact, rather than direct observation.
Relevant Evidence
Information presented in a legal trial that is directly related to the facts in issue, helping to prove or disprove an element of the case.
Investigation Summary
A comprehensive report summarizing the findings, procedures, and conclusions of a thorough investigation.
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