To Save Resources,hotels Are Asking Guests to Hang Up Their

question 43

Multiple Choice

To save resources,hotels are asking guests to hang up their towels and reuse them if they are staying multiple nights.A guest who hangs up his towels is playing the role of a:

• A) Customer mix manager
• B) Competitor
• C) Productive resource
• D) Contributor to quality and satisfaction
• E) Recruiter

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Definitions:

Computerization

The process of applying computer technology to automate tasks, manage data, and support operations in various fields and industries.

Middle Managers

Individuals within an organization who manage the work of subordinate employees and report to a higher-level manager, responsible for implementing the organization's strategies and policies.

Day-To-Day Operations

The routine activities that a business or organization carries out daily to run smoothly and efficiently.

Routine Decisions

Decisions that are made on a regular basis, often following established processes or guidelines.