Defined as a Combination of Personal Motivation,ability and Role Clarity,________

question 19

Multiple Choice

Defined as a combination of personal motivation,ability and role clarity,________ is a major factor in determining whether customers will try a new self-service option.

• A) Customer reliability
• B) Service competence
• C) Customer attitude
• D) Customer readiness
• E) Service inclination

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Definitions:

Revision

The process of reviewing, editing, and altering a document or piece of writing to improve its content or structure.

First Draft

The initial version of a document, presentation, or creative work, which usually undergoes revisions based on feedback or further thought.

Complex Documents

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Proofreading Stage

The final step in the writing process, focusing on correcting grammatical, punctuation, spelling, and formatting errors.