All of the Following Are Elements of a Hotel's Servicescape

question 54

Multiple Choice

All of the following are elements of a hotel's servicescape EXCEPT:

• A) Business center for checking e-mail and sending faxes
• B) Lobby
• C) Convention facilities
• D) Swimming pool
• E) Housekeeping staff

Explain the concept of abnormality and its application in assessing mental health.

Recognize the impact of psychological disorders on individuals' daily functioning and relationships.

Understand the significance of early warning signs and preventive measures for psychological disorders.

Understand and calculate an individual's intelligence quotient (IQ) using Wilhelm Stern's formula.

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Definitions:

Cognitive Therapists

Mental health professionals who help people identify and correct faulty or maladaptive thinking patterns and behaviors through a range of strategies aimed at changing thoughts and actions.

Life Events

Significant experiences or milestones in an individual's life that can have profound psychological and emotional impacts, such as marriage, childbirth, or the death of a loved one.

Systematic Desensitization

A therapeutic intervention used to gradually reduce a person's anxiety towards a particular object or situation by slowly exposing them to the fear in a controlled way.

Physically Relax

The process of reducing tension and stress in the body through techniques such as deep breathing, muscle relaxation, or gentle exercise.