Based on the Framework for Understanding Physical Environment-User Relationships,employees and Customers

question 55

Multiple Choice

Based on the Framework for Understanding Physical Environment-User Relationships,employees and customers' internal responses to the dimensions of their physical surroundings are:

• A) Cognitive,emotional,and physiological
• B) Individual,contextual,and personal
• C) Cognitive only
• D) Emotional only
• E) Emotional and physiological only

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Definitions:

Quantity Discount

A reduction in price offered to customers who purchase goods or services in large volumes.

Purchase Order

A written authorization for a supplier to deliver or manufacture a specific quantity of goods at a specified price and terms.

Save-A-Lot

A U.S.-based discount supermarket chain known for offering low prices on groceries and household items.

Reward

A benefit or compensation offered as an incentive for specific actions, performance, or behavior, often used to motivate or encourage certain outcomes.