When You Visit the Web Site for Hyatt Hotels,you Can

question 24

Multiple Choice

When you visit the web site for Hyatt hotels,you can look at pictures of its newest hotels,register for its continuity programs and make reservations quickly.Because the site is inviting,attractive and fun to browse,customers perceive the Hyatt hotels to also be this way.By designing it this way,Hyatt has used:

• A) Clue management
• B) Customer-driven cues
• C) Company-oriented tangibles
• D) A visual enhancement strategy
• E) A virtual enhancement strategy

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Definitions:

Generativity

The concern for establishing and guiding the next generation, often expressed through parenting, teaching, or mentorship.

Stagnation

A period of halted progress or development, often resulting in feelings of being stuck or without direction in various aspects of life.

Erikson

A developmental psychologist known for his theory on the psychosocial development of humans, which posits that individuals go through eight stages of development throughout life.

Psychological Closeness

The perceived intimacy or connectedness between individuals, which can influence the depth of personal relationships and interactions.