Ambient Conditions Will Have the Least Effect on Customer Behavior

question 16

Multiple Choice

Ambient conditions will have the least effect on customer behavior in which of the following servicescapes?

• A) A bakery shop
• B) An air-conditioned hotel on a hot July day
• C) An open five-story parking garage
• D) Bookstore with an in-store coffee cart
• E) A movie theater

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Definitions:

Statute of Limitations

The legal time limit within which a lawsuit or criminal charge must be filed after an alleged offense or harm.

Consequential Damages

Indirect damages that can be recovered if they were reasonably foreseeable at the time the contract was made and result from a party's breach of contract.

UCC

Uniform Commercial Code, a comprehensive set of laws governing commercial transactions in the United States, including sales, leases, negotiable instruments, and secured transactions.

Limitation

A restriction or boundary that defines the scope or extent of something.