A Retail Store Manager Instructed Two New Sales Associates to Greet

question 13

Multiple Choice

A retail store manager instructed two new sales associates to greet customers quickly when they enter the store.On the first day the sales associates are working on the selling floor,one sales associate greets customers immediately after they enter the store,while the other associate greets customers after they have looked around for a minute or two.Which of the following risks incurred by describing services in words alone has led to the sales associates greeting customers at different time intervals?

• A) Overcautious
• B) Ostentation
• C) Objectivity
• D) Biased interpretation
• E) Transformation

---

Definitions:

Data Layout

The arrangement or structure of data within a database or a file, determining how data is stored, organized, and accessed.

Chart Data

Information presented in a graphical format, such as bars, lines, or pie segments, to visualize trends, patterns, or relationships among data sets.

Legend

A key or explanation of the symbols, colors, or styles used in a chart, map, or diagram.

Align Top

A formatting feature in text editors and design software that adjusts content to align with the top margin of the page.