Examlex
Traditional thinking has defined _____________ as "bundles of goods and services that companies offer to customers," but customers think of them as sets of customer-facing processes.
Intelligence Tests
Standardized tests designed to measure cognitive abilities and potential, including problem-solving skills, memory, and understanding of concepts.
Test Norms
Standardized values or scores used to interpret individual test results by comparing them to a larger group's performance.
Psychological Test
An assessment tool designed to measure cognitive, emotional, and personality aspects of an individual.
Test Scores
Numerical representations of an individual's performance on an examination, used to assess knowledge or ability in a particular area.
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