Which of the Following Is NOT a Benefit Provided by a Service

question 40

Multiple Choice

Which of the following is NOT a benefit provided by a service guarantee?

• A) The ability to generate meaningful and relevant feedback from customers
• B) The ability to set clear standards for the organization
• C) A way to improve employee morale
• D) A way to increase a customer's sense of risk
• E) A way to create useful feedback that can be integrated into continuous improvement efforts

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Definitions:

Organizational Orientation

A process or initiative designed to acquaint new employees with the company's culture, values, and practices.

Human Resources Department

An organizational unit that focuses on recruiting, managing, and directing people in an organization, including overseeing various aspects of employment, such as compliance with labor law and employment standards.

Insurance Company

A financial institution that offers various forms of insurance coverage to protect individuals and businesses against risk.

Programmed Instruction

A method of self-learning through the use of instructional materials that are segmented into small units, each of which is followed by a test.