All of the Following Are Causes for Customer's Brand Switching

question 57

Multiple Choice

All of the following are causes for customer's brand switching EXCEPT:

• A) Ethical problems
• B) Pricing
• C) Inconvenience
• D) A service paradox
• E) Core service failure

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Definitions:

Migration Routes

The paths or directions taken by animals or people as they move from one location to another, often seasonally or cyclically.

Evolutionary Potential

The capacity of a species or a population to adapt and evolve over time in response to environmental changes, genetic variability, and selection pressures.

Gene Pool

The complete set of genetic information within all individuals of a population or species.

Population Density

A measurement of the number of individuals living within a specific area, typically expressed as people per square kilometer or mile.