When Consumers Have Problems with a Web Site,they Use _____

question 47

Multiple Choice

When consumers have problems with a Web site,they use _____ dimensions to evaluate e-service quality.

• A) Tangibility,efficiency,and fulfillment
• B) Responsiveness,compensation,and contact
• C) Empathy,efficiency,and expectations
• D) Reliability,privacy,and assurance
• E) Efficiency,fulfillment,reliability,and privacy

Comprehend the role of environmental factors and personal agency in human motivation according to modern theorists.

Reflect on the evolutionary and developmental perspectives on human needs and motivations.

Understand the concept of restricted and unrestricted gifts and their specific purposes.

Appreciate the importance of cost-effectiveness in fund-raising efforts.

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Definitions:

Revenues

Revenues represent the total income generated by a business from its primary activities, such as sales of goods or services, before any costs or expenses are deducted.

Government

The organization, or group of individuals, recognized by the populace as having the authority to govern a political state, including creating and enforcing laws.

Tariffs

Tariffs are taxes imposed by a government on imported goods and services, often used to protect domestic industries from foreign competition.

Efficient Industries

Industries that achieve maximum output with minimum input, utilizing resources in the most cost-effective manner.