A Service Encounter That Occurs Without Any Direct Human Contact

question 50

Multiple Choice

A service encounter that occurs without any direct human contact is a(n) _____ encounter.

• A) Remote
• B) Technology-mediated
• C) Detached
• D) Public
• E) Impersonal

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Definitions:

Sensual Behaviors

Actions that involve gratification or pleasure derived from the senses, can be part of normal human development or relationships.

Sexual

Relating to, involving, or characterized by sex, sexual acts, or sexuality.

Social

Relating to society, especially in terms of relationships, communication, and interactions among individuals or groups.

Online Dater Photos

Photographs used by individuals on online dating platforms to visually present themselves to potential matches, playing a crucial role in attraction and initial impressions.