Which of the Following Statements Describes a Marketing Implication That

question 58

Multiple Choice

Which of the following statements describes a marketing implication that results from the intangibility of services?

• A) Services cannot be inventoried.
• B) Services cannot be easily patented.
• C) Services cannot be readily displayed.
• D) The actual costs of a "unit of service" are hard to determine.
• E) All of the above.

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Definitions:

Agency Shop

A place of employment where the employer may hire either labor union members or nonmembers but where those employees who do not join the union must either pay union dues or donate an equivalent amount of money to a charity.

Work Stoppages

A temporary cessation of work by employees due to a dispute with management over working conditions, pay, or other labor issues.

Labor Unions

Organizations that represent workers in negotiations with employers over wages, working conditions, and rights.

Right-to-work Laws

Legislation that prohibits unions from requiring union membership as a condition of employment.