Bundling and Cross-Selling Are Ways to Implement a Level 1

question 52

True/False

Bundling and cross-selling are ways to implement a Level 1 retention strategy.

---

Definitions:

New Culture

The development or adoption of new norms, values, attitudes, and practices within an organization or society.

Kilmann-Saxton Culture-Gap

A diagnostic tool used to identify discrepancies between the current and the ideal organizational culture, facilitating targeted interventions.

Long-Term Technical Norms

Established standards and practices in technology that sustain over an extended period.

Task Support

The assistance or resources provided to help complete a specific task or achieve a goal.