Which of the Following Statements About How Technology Has Positively

question 5

Multiple Choice

Which of the following statements about how technology has positively influenced service is true?

• A) Technology provides approaches for delivering existing services in more accessible,convenient,productive ways
• B) Technology facilitates basic customer service functions
• C) Technology facilitates transactions by offering a direct vehicle for making purchases
• D) Technology provides an easy way for customers to learn and do research about products and companies
• E) All of the above statements about how technology has influenced service are true

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Definitions:

Single Digit Returns

Single digit returns refer to the percentage gain or loss on an investment that is less than ten percent, indicating a low to moderate performance.

Liquidity

The ability of an asset to be quickly converted into cash without significantly affecting its price.

Default Risk

The possibility that a borrower will fail to meet the obligations of a loan agreement.

Interest Rate Risk Premiums

Additional returns demanded by investors to compensate for the risk of fluctuating interest rates.