Performance Goals Are Behavioral Objectives

question 51

True/False

Performance goals are behavioral objectives.

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Definitions:

Technology

The application of scientific knowledge for practical purposes, especially in industry – machinery, equipment, and software developed from such scientific knowledge.

Total Quality Management

A management approach focused on improving the quality of all organizational processes to meet customer needs and exceed their expectations.

W. Edwards Deming

An American engineer, statistician, and management consultant, credited with significant contributions to the philosophy and practice of quality control and improvement.

Process Re-Engineering

The fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical areas such as cost, quality, service, and speed.