Identify a True Statement About the Follow-Up That Salespeople Should

question 66

Multiple Choice

Identify a true statement about the follow-up that salespeople should perform after a sale.

• A) Salespeople should make a call to say thank you and to check to see that the product is working appropriately.
• B) Personal follow-up visits should be avoided because they are expensive and tend to accomplish little.
• C) Salespeople should follow up with only those members of the buying center who are directly involved in the use of the product.
• D) Salespeople should ideally follow the 3-by-3 strategy to make all their follow-up calls.
• E) Salespeople should avoid regular follow-up with their accounts to identify any changing needs as it will tarnish goodwill between the seller and the buyer.

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Definitions:

Minimizing Losses

Minimizing Losses involves strategies and actions a business or individual might employ to reduce financial setbacks or decrease the severity of financial downturns.

Total Loss

The complete depletion of value of an asset or the sum of expenses surpassing all revenues, resulting in no net gain.

Most Efficiently

The method or process that achieves the best possible outcome with the least waste of resources.

Output

The amount of goods or services produced by a company, industry, or economy within a given period.