If a Customer Does Not Like a Proposed Solution for His

question 67

True/False

If a customer does not like a proposed solution for his or her grievances,the salesperson trusted to make an adjustment or recommendation need not shoulder the responsibility.

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Definitions:

Natural Tendency

An inclination or predisposition towards a particular behavior or action that is innate or instinctual.

Role Ambiguity

The uncertainty and lack of clarity about expectations, responsibilities, and the scope of one's job.

Uncertainty

The state of being uncertain or not being sure about the future or about what is the right thing to do.

Family-Run Businesses

Enterprises that are owned, managed, and operated by multiple members of the same family.