Zero Zone Inc

question 33

Multiple Choice

Zero Zone Inc.manufactures and sells display refrigeration and freezer units to supermarkets.Its salespeople use federal government research information and trade data to explain to customers why 3-inch-thick CFC-free urethane insulation is important for keeping products fresh.Such interactions illustrate the salespeople's _____.

• A) discipline
• B) resilience
• C) likeability
• D) flexibility
• E) competence

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Definitions:

Mental Age

A measure of an individual's cognitive ability compared to the average cognitive ability of an age group, often used in IQ tests.

Stanford-Binet

A method of measuring intelligence through a standardized IQ test, originally developed by Alfred Binet and later revised at Stanford University.

IQ

A measure of a person's intelligence as indicated by an intelligence test, expressed as a score relative to a statistically normal curve.

WAIS

The Wechsler Adult Intelligence Scale, a commonly used test for assessing adult intelligence.