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After Completing Negotiation for a New Computer System,Jane,the Salesperson,added,"Oh,there Is

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After completing negotiation for a new computer system,Jane,the salesperson,added,"Oh,there is also a $5,000 installation and instruction charge." Which win-lose negotiation tactic did Jane use?


Definitions:

Tactile Corpuscle

A type of mechanoreceptor found in the dermal papillae of the skin, particularly sensitive to light touch and vibrations.

Merkel Cells

Specialized skin cells that function as mechanoreceptors for touch.

Conduction Deafness

A type of hearing loss that occurs when there is a problem conducting sound waves anywhere along the route through the outer ear, tympanic membrane (eardrum), or middle ear.

Temporal Lobe

A region of the brain involved in processing auditory information and is also important for memory and emotion.

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