While a Salesperson Was Trying to Sell a New Textbook,a

question 8

Multiple Choice

While a salesperson was trying to sell a new textbook,a professor began to complain about the rising cost of textbooks.The salesperson responded,"Yeah,it's not cheap to get quality education these days." Then,after a pause,the salesperson continued,"Say,did I tell you who wrote the test bank that comes with this book?" Which method did the salesperson use to deal with the objection?

• A) Direct denial
• B) Acknowledge
• C) Postpone
• D) Referral
• E) Compensation

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Definitions:

Liquid Investment Assets

Assets that can be quickly converted into cash with minimal impact on their price, such as stocks and bonds.

Internal Controls

Processes and procedures implemented to assure integrity and accuracy of financial and operational information, prevent fraud, and protect the assets of the organization.

Certification

The process of officially recognizing someone or something as having met certain standards through the issuance of a document or label.

Bank Reconciliation

The procedure of aligning the figures in a company's bookkeeping records for a cash account with the equivalent data on a bank statement.