Kerry Encounters Far More Objections in Sales Calls When She

question 87

Multiple Choice

Kerry encounters far more objections in sales calls when she actually attempts to gain buyer commitment than at any other time.This pattern suggests that she:

• A) should focus on providing better after-sale services.
• B) may be omitting significant selling points in her presentation.
• C) is asking too many questions during her presentation.
• D) is doing a good job,since this is a normal pattern.
• E) is creating an excessive level of interest in new prospects.

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Definitions:

Cytokine

A nonantibody protein of the immune system that regulates immune response.

Herpes Simplex

The medical term for fever blister, an acute viral infection of the face, mouth, or nose.

IgG

Immunoglobulin G, a type of antibody that is the most abundant in the body, playing a crucial role in the immune response by identifying and neutralizing pathogens such as viruses and bacteria.

IgD

An antibody class (immunoglobulin D) involved in the immune system’s response to antigens, present in small amounts in the body's fluids and tissues.