Which of the Following Statements Would Be of Value to Insurance

question 25

Multiple Choice

Which of the following statements would be of value to insurance salespeople collecting information about prospects?

• A) The prospect graduated with a marketing degree from Kennesaw State University.
• B) The prospect is divorced with two children.
• C) The prospect is a friendly and easygoing person.
• D) The prospect is a member of the local Rotary Club.
• E) All of these

---

Definitions:

Cognitive Error

A systematic pattern of deviation from norm or rationality in judgment, often leading to inaccurate conclusions or perceptions.

Heuristics

Cognitive shortcuts or rules of thumb that simplify decision making by enabling quicker judgments with less effort but potentially at the expense of accuracy.

Availability Heuristic

A mental shortcut that relies on immediate examples that come to a person’s mind when evaluating a specific topic, concept, method, or decision.

Representative Heuristic

A cognitive bias in which an individual categorizes a situation based on how similar it is to their prototype of a particular event or behavior, often leading to errors in decision making or judgment.